Terms of Use

1. The agreement

These Terms of Use are an agreement between you and Foggo Apps (Charles Chiejina, "we", "us") for the Step Tomo app on iPhone, Apple Watch and Android. On iPhone and Apple Watch, your licence to use the app is granted under Apple's Licensed Application End User License Agreement (the "Standard EULA"); these Terms add the details specific to Step Tomo, and if the two conflict, the Standard EULA applies. On Android, these Terms are your licence to use the app, and your use of Google Play is also covered by the Google Play Terms of Service. By downloading or using Step Tomo you agree to these Terms and, on iPhone, to the Standard EULA. Our Privacy Policy explains how data is handled.

2. What Step Tomo is

Step Tomo is a step tracker with a virtual pet. Your pet hatches from an egg, grows as you walk and evolves over time. It uses activity data from Apple Health on iPhone or Health Connect on Android, and your device's motion sensors. It includes an Apple Watch app and complications on iPhone, walks with an optional route map, collectibles and an in-app shop that uses coins earned by walking.

Step counts come from Apple Health or Health Connect and your devices' sensors and may differ from other apps or devices. Your pet reacts to the data it can read; if you limit Health access, some features won't work.

3. Health and safety

• Step Tomo is for general fitness and fun. It is not a medical device and does not diagnose, treat or prevent any condition. Numbers such as calories, distance and heart rate are estimates.
• Talk to a doctor before starting a new exercise routine, especially if you have a health condition, are pregnant, or haven't been active for a while. Stop if you feel pain, dizziness or shortness of breath.
• Stay aware of your surroundings. Don't look at your phone or watch while crossing roads, cycling or driving, and respect private property, closed areas and local rules while walking.

4. Step Tomo Premium subscriptions

Your first 7 days with Step Tomo are free. After that, Step Tomo Premium is needed to keep using the app. Premium is available as an auto-renewable subscription, or as a one-time Lifetime purchase (section 5):

Prices in other countries are set in local currency and shown in the app and on the App Store or Google Play before you buy; taxes may apply.

• Free trial. Eligible new subscribers get a 7-day free trial. Unless you cancel before the trial ends (on iPhone, at least 24 hours before), the subscription starts and you are charged the plan price. One free trial per Apple Account, or per Google account on Android, for Step Tomo Premium. If you buy a plan during a trial, any unused part of the trial ends.
• Payment. Payment is charged to your Apple Account on iPhone, or your Google Play account on Android, when you confirm the purchase (or when a free trial ends).
• Auto-renewal. Your subscription renews automatically at the same price and for the same length unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period. On Android, your subscription renews automatically unless you cancel before the end of the current period. If the price ever changes, Apple or Google will tell you in advance and, where required, ask for your consent.
• Managing and cancelling. Manage or cancel any time in Settings → [your name] → Subscriptions on your iPhone, or at apps.apple.com/account/subscriptions. On Android, use the Google Play Store app → your profile picture → Payments & subscriptions → Subscriptions, or play.google.com/store/account/subscriptions. Cancelling stops the next renewal; Premium stays active until the end of the period you've paid for. Deleting the app does not cancel a subscription.
• Special offers. We may sometimes offer 50% off Premium Monthly, Premium Yearly or Lifetime. An offer on a subscription is still an auto-renewable subscription, and an offer on Lifetime is still a one-time purchase. The price and terms are shown before you buy.
• Restoring. Use Restore purchases in the app (on the Premium screen or in Settings) on a device with the same Apple Account, or the same Google account on Android. It brings back subscriptions and Lifetime. Coin packs don't restore (section 6).

5. Lifetime purchase

"Lifetime" is a one-time, non-consumable in-app purchase (US $24.99, or the local price shown) that unlocks Step Tomo Premium for as long as the app is offered on the store you bought it from, on devices using the same Apple Account (on iPhone) or Google account (on Android). It does not renew and is not a subscription. You can restore it with Restore purchases. If you already have a subscription, buying Lifetime does not cancel it automatically; cancel it in your subscription settings to avoid further charges.

6. Coin packs and eggs

Coin packs (US $0.99, $2.99, $6.99 and $14.99, or the local price shown; for example 500 coins for $0.99) are optional, consumable in-app purchases. Each purchase adds its coins to your balance once, on the device you bought it on; coin packs are used up when delivered, so they can't be restored with Restore. Coins are also earned by walking (1 coin for every 100 steps) and by selling items your pet finds on walks.

New eggs are bought with coins (2,000 coins). You choose the egg's species; it arrives in your home and hatches after you walk on 3 days. Every egg, including your first, has a 1 in 64 chance to hatch as a shiny (rare colour) pet. This chance is shown before you buy and is revealed when the egg hatches. If purchased coins don't arrive, close and reopen the app; if they still haven't arrived, contact us.

7. Coins, items and pets

Coins can be earned by walking and playing or bought in coin packs; they can't be sold, cashed out or exchanged for real money or anything outside the app. Coins, shop items, collectibles, pets and levels are part of the game: they are licensed to you, not owned, and have no monetary value. We may rebalance the game (for example how many coins an activity earns, or level thresholds) to keep it fair and fun. Your progress is stored on your device and backed up to your Step Tomo profile, so reinstalling the app restores it. To recover it on a new phone, link Sign in with Apple or Google (Sign in with Google on Android), or a recovery email, in Settings → Account. Accounts are optional. If the backup is unavailable, progress may not be recoverable. If you delete your account, your cloud data is deleted and can't be recovered.

8. Refunds

Purchases on iPhone are processed by Apple, and we don't have access to your payment details, so we can't issue those refunds ourselves. To request a refund, go to reportaproblem.apple.com and follow Apple's steps; Apple decides refund requests under its own policies. Purchases on Android are processed by Google Play: request a refund from your Google Play order history, where Google's refund policies apply, or email us with your order number. This doesn't affect any rights you have under the consumer law of your country. If something went wrong with a purchase in the app, email us and we'll help.

9. Acceptable use

Please don't:

• Copy, modify, reverse engineer, decompile or resell the app, except where the law expressly allows it.
• Use cheats, automation, modified clients or step-faking devices to gain coins, levels or rankings, or exploit bugs instead of reporting them.
• Interfere with or overload any service connected to the app.
• Use pet names, player names or anything else you add to impersonate someone, harass anyone, or share hateful, sexual, violent or illegal content.

If you break these rules we may limit your access to online features. Offline, single-player use is governed by the Standard EULA on iPhone and by these Terms on Android.

10. Community and conduct

With Friends you can add other players by friend code or invite link, see their pets and steps, and send waves. You choose who to add. Only add people you know, and share your friend code with people you trust. What friends can see is set out in the Privacy Policy.

When you use Friends, or any name other players can see, you agree to these rules:

• No offensive, hateful or sexual names, and no names that impersonate someone else. This applies to your player name and your pet names.
• No harassment or spam. Don't use waves or friend requests to bother, pressure or flood anyone.
• Names are filtered, and a name that breaks these rules may be replaced or hidden.
• You can block and report anyone in the app. Blocking is private. We review every report.
• If you break these rules, we may remove names or content, or limit or remove your access to Friends and other online features.

To report something urgent, such as a threat or someone at risk, email support@foggoapps.com. If someone is in danger, contact your local emergency services first.

11. Intellectual property

Step Tomo, its pets (including Sprig, Kindle, Trundle, Puff and Scout), artwork, animation, music, sounds, text and code are owned by Foggo Apps or its licensors and are protected by copyright, trademark and other laws. Using the app doesn't give you any ownership of them. You're welcome to share screenshots and short recordings of your own pet for personal, non-commercial use. Press can use the materials in our press kit.

If you send us ideas or feedback, we may use them without obligation to you.

12. Changes to the app

We keep improving Step Tomo, so features, pets, items and content may be added, changed or retired. We'll try to give notice of significant changes to paid features. Some features depend on Apple Health, Apple Watch and iOS versions, or on Health Connect and Android versions; the minimum requirements are shown on the App Store and Google Play.

13. Disclaimers

To the extent the law allows, Step Tomo is provided "as is" and "as available", without warranties of any kind, including accuracy of step counts, distances, calories, heart rate or other data, or that the app will be uninterrupted or error-free. Some jurisdictions don't allow certain warranties to be excluded, so some of this may not apply to you.

14. Limitation of liability

To the extent the law allows, Foggo Apps won't be liable for indirect, incidental, special, consequential or punitive damages, or for loss of data or progress, arising from your use of Step Tomo, and our total liability for any claim relating to the app is limited to the amount you paid for it in the 12 months before the claim. Nothing in these Terms limits liability that can't be limited by law, such as for death or personal injury caused by negligence, or your statutory rights as a consumer.

15. Apple and Google

These Terms are between you and Foggo Apps, not Apple. Apple is not responsible for Step Tomo or its content, has no obligation to provide maintenance or support for it, and is not responsible for any product liability, legal compliance or intellectual property claims about it. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price for the app (if any); Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. You confirm you're not in a country subject to a US Government embargo and not on any US Government list of prohibited or restricted parties.

Google is not a party to these Terms and is not responsible for Step Tomo or its content. If you get Step Tomo from Google Play, your use of Google Play, including purchases and refunds, is governed by the Google Play Terms of Service.

16. Changes to these Terms

We may update these Terms. We'll post the new version on this page with a new effective date and, for material changes, tell you in the app. If you keep using Step Tomo after a change takes effect, the updated Terms apply. If you don't agree, stop using the app and cancel any subscription.

17. Contact

Foggo Apps (Charles Chiejina)
Email: support@foggoapps.com
Help: Step Tomo Support · Privacy Policy